Manager Functions

ADD ON OR START A CHECK FOR A SERVER

1. Swipe your ID card and press the appropriate TABLE button
2. Press the DINE RM ORDER ENTRY button and select the appropriate server to give the order to

VOID AN ITEM ON AN OPEN CHECK

1. Swipe your ID card and press the appropriate TABLE button
2. Press the VOID ITEM button
3. Press the appropriate void reason button
4. Press any of the menu items buttons
5. Press the DONE button
6. Press the DONE button to complete the VOID or select another reason and repeat

VOID AN ITEM ON AN OPEN TAB

(This must be done on the bar terminal)

1. Press the OTH key
2. Swipe your ID card
3. Enter the number of the check and press the CHECK # button
4. Press the VOID ITEM button
5. Press the appropriate void reason button
6. Press any of the menu items buttons
7. Press the DONE button
8. Press the DONE button to complete the VOID or select another reason and repeat

VOID AN ITEM FROM A PAY & GO SALE AT THE BAR

(This must be done on the bar terminal)

1. Press the OTH key
2. Swipe your ID card
3. Enter the number of the check and press the CHECK # button (this is the number before the dash)
4. Press the VOID FAST BAR button
5. Select the appropriate void reason button
6. Select the appropriate quick sale (should be the last one)

DISCOUNT/COMP ON AN OPEN CHECK

1. Swipe your ID card and press the appropriate TABLE button (or enter the check # and press the CHECK # button)
2. Press the DISCOUNT/COMP button
3. Press the appropriate discount type button (select the appropriate reason for giving this discount button if necessary (Select items to be discounted if necessary and press DONE)
4. Press the DONE button

TRANSFER A CHECK TO A DIFFERENT SERVER

1. Swipe your ID card and press the appropriate TABLE button
2. Press the TRANSFER CHECK button
3. Press the appropriate server that you want to give the check to
4. Press the table where the guest will be sitting

VOID AN ENTIRE OPEN CHECK

1. Swipe your ID card and press the appropriate TABLE button
2. Press the VOID CHECK button
3. Press the appropriate void reason button

TRANSFER AN ITEM (PULL) FROM ANOTHER CHECK

1. Swipe your ID card and press the table that needs the item
2. Select the server name button that owns both of these checks
3. Select the appropriate check button that you want to PULL the items from
4. Press all of the item buttons that you want to PULL
5. Press the DONE button
6. Review the corrected check and press the DONE button

REOPEN A CLOSED CHECK

1. Swipe your ID card
2. Enter the number of the check to change and press the CHECK # button
3. Press the REMOVE PAYMENT button
4. Press the appropriate server's name
5. Press the DONE button

ADJUST CLOCK IN/OUT TIME

1. Swipe your ID card and press the OTH TASK button
2. Press the ADJUST CLOCK IN/OUT button
3. Press the employee that you need to adjust
4. Press the time that needs to be change
5. Press the CHNG TIME button
6. Enter the correct hour needed and press the ENTER key
7. Enter the correct minutes needed and press either AM or PM button
8. Confirm the date by pressing the correct date button
9. Press the DONE button
10. Press the DONE button after all adjustments have been made

CLOCK OUT AN EMPLOYEE THAT FAILED TO CLOCK OUT.

1. Swipe your ID card and press the OTH TASK button
2. Press the CLOCK SOMEONE OUT button
3. Press the employee that you need to clock out
4. Enter the cash tips and tips paid out and press the ENTER key (you may need to now adjust the employees clock out time)
5. You can adjust the clock out time if necessary or press the DONE button

ASSIGN A USER ID CARD

1. Swipe your ID card and press the OTHER TASK button
2. Press the ASSIGN USER ID CARD button
3. Swipe the new ID card through the mag stripe reader
4. Press the appropriate employee name button (if employee has more than 1 job press the ALL OF THE ABOVE button)

IDENTIFY A LOSS ID CARD

1. Swipe your ID card and press the OTHER TASK button
2. Press the WHOSE CARD IS THIS? button
3. Swipe the lost ID card through the mag stripe reader
4. Press the DONE button

ENTER A ITEM COUNT DOWN

1. Swipe your ID card and press the OTH TASK button
2. Press the COUNTDOWN 86 button
3. Press the appropriate menu button
4. Enter the count and press the appropriate menu item button
5. Press the DONE button

SHIFT CHANGE PROCEDURES / CASHING OUT A BARTENDER

1. (The first bartender should now LOG OUT and REMOVE their cash insert. The second bartender should now clock in, assign a cash insert and log in on the bartender terminal. The first bartender needs to count their money and then have the manager recount it)
2. Validate that all charge tips are correct (if incorrect you can correct them)
3. Swipe your ID card and press the OTH TASK button - select CASH INSERT REPORT button - select the appropriate cash insert and time range - enter the amount of money that you counted and press the ENTER key
4. Balance to CASH IN DRAWER on the Cash Insert Report and match all non-cash tenderings

CASHING OUT A SERVER

1. Verify servers have no open checks on the Server Sales Report
2. Validate that all charge tips are correct on their server sales report (if incorrect have the server correct them and print a new Server Sales Report)
3. The server should balance to CASH DUE and also turn in all non-cash tenderings
4. The server needs to tip out 3% of ADJ GUEST RECEIPTS on the top of the SERVER SALE REPORT

CLOSING PROCEDURES

(The bartender should log out, and remove their cash insert on the bar terminal)

1. Swipe your ID card and press the OTH TASK button - select CASH INSERT REPORT button - select the appropriate cash insert and time range- enter the amount of money that you counted and press the ENTER key
2. Validate that all charge tips are correct (if incorrect you can correct them)
3. Balance to CASH IN DRAWER on the Cash Insert Report match all non cash payment with vouchers and receipts
4. Swipe your ID card and press the OTH TASK button - press the PRINT REPORT BATCH button - select the PRE CLOSE REPORTS button (Check for open checks and employees still clocked in that may need to be adjusted)
5. Swipe your ID card and press the OTH TASK button - press the DEPOSIT CHARGE BATCH button and press the YES button
6. Swipe your ID card and press the OTH TASK button - press the PRINT REPORT BATCH button - Select the END OF DAY REPORTS
7. Swipe your ID card and press the OTH TASK button, - press END OF DAY (answer questions)
8. (After the EOD has completed, the POS MANAGER should be back up on the PC monitor)
9. On the PC - Log in with your password - press "X" for report manager - press enter on RUN REPORT BATCH - press enter on DAILY REPORTS - exit out of report manager

OPENING PROCEDURES

1. Check the paper supply in all terminals and remote printers
2. Clock yourself in
3. The bartender needs to clock in, assign a cash insert and clock in at the bar terminal and clock in the TAKE OUT card

• CASH INSERT REPORT-Sales information for bartender
• FLASH REPORT-Shows all sales up to the minute per room per time period selected
• OPEN CHECKS-All open checks per server/bartender for room selected
• ALL SALES-Shows all sales, checks, voids, discounts and total receipts
• BATCH REPORT-A list of reports to be printer either prior to closing or your final reports for the day
• ITEM SALES-Items sold
• ON DUTY REPORT-Shows all employees currently clocked in
• EMPLOYEE NUMBER-Shows all employees and their numbers
• CONTRIBUTION REPORT-Shows which employees have contributed to total sales for the day
• 86'D ITEMS REPORT-Shows all the items that are running out